*Insured Collection/ Delivery
*Dedicated Account Managers
*Award Winning
*1 To 1 Bespoke Service
*All Items Photographed

Workshop Visits

We operate an open invitation to all employees of our Customers to attend our Workshop for the day. This is free of charge, available for small groups of maximum 5 and hosted by Managing Director David Lewis.

You will acquire valuable insight into Maker-Mends systems and procedures and observe jewellery and watch repairs in action. This is a great opportunity to learn more about the technical side of the jewellery and watch industry. There maybe an opportunity for hands on experience depending on group numbers.

All refreshments, including lunch, provided. Please advise us of any dietary restrictions.

repairing a chain
polishing claws


  • The day begins with a welcome drink with a Health and Safety induction.
  • A brief History of Maker-Mends Ltd.
  • Discussion of the itinerary- this will give you an opportunity to voice any specific requests.
  • Visit the Office to see how work is received, booked in, batched and distributed.
  • Into the workshop where you will see behind the scenes and watch our skilled benchworkers. If numbers allow, you will have the opportunity to have a go yourself at either a ring size or chain repair.
  • Watch our diamond setter set precious gemstones.
  • The day will also include a tour of our Engraving and Watch Departments.
  • After the day ends you will be issued a Certificate of Attendance and our Training Manual.

    If you are interested in arranging a visit please email and she will organise this with you.

    workshop visit certificate


    "I didn't realise I could gain so much useful information in a day, It has given me more confidence to deal with customers questions."

    Sarah, Reading.

    "Having the opportunity to attempt some repairs myself was invaluable and fun! I can highly recommend the day."

    Simon, Milton Keynes.

    "The Staff at Maker-Mends are very welcoming and happy to demonstrate their skills, a very memorable day."

    Abid, Colchester.