*Insured Collection/ Delivery
*Dedicated Account Managers
*Award Winning
*1 To 1 Bespoke Service
*All Items Photographed

Insurance and Valuations

Maker-Mends Ltd can provide insurance claim support with valuations and supplying, repairing or remaking any lost or damaged items.

We have a specialist department that works directly with insurance companies, claims managers and retailers. We provide an appraisal service advising if the items are customer damage or wear and tear. We then can carry out all remedial work inclusive of renovations, replacing stones or remaking jewellery.

Contact our customer service department for more information:

Phone 01268 - 546546 or email:

Advice when taking out Jewellery Insurance.

Follow these simple steps to ensure you receive a fair and reasonable payout from your insurance company in the event that you need to make a claim.

Offer to photograph items belonging to elderly relations and make them aware that the value may have increased over time and to check that their insurance covers the pieces. Insurance companies will only pay out the listed value of an item.

Do you own any high value jewellery? Take a photograph of the item next to a ruler and send with a description (including metal type and stones) to our WhatsApp service 07534 659247. We will advise you of a rough value and if you should obtain a Valuation Certificate.

photograph your jewellery next to a ruler or tape measure