Chains refer to all necklets, bracelets and anklets. that come in a variety of link types, metals, widths, weights and versions, including solid and hollow.

Repairs/Soldering - Repairing a chain involves the process of soldering. The solder used is an alloy, which is a mixture of a metal the same quality as the chain and other metals which melt at a lower temperature than the chain. The solder is melted to hold a link in position, without damaging the surrounding links, as this cools it hardens and forms a strong bond. A point to note - if the item has broken through wear and tear there may well be other weak areas, we can only guarantee the links we repair, please point this out to your customer. We take a digital photograph of every chain that comes in for repair so that we have a record of the location of the break.

Watch a video of a chain repair.

Extensions/Reductions - Most chains can be extended (silver, gold- yellow and white, 9ct, 18ct and platinum) either with the exact chain or a very close match. The chain is cut and the new piece soldered into the original chain. If the item is graduated or has a patterned section, such as an I.D. plate, a piece of chain is added to both sides of the clasp to maintain the symmetry. Likewise, for a reduction of this type of chain, an equal mount is removed from either side of the clasp.

Findings - These are separate parts of a chain that provide the means to connect the two ends of a chain, a way to attach pendants or charms to a chain or safety chains. A safety chain is the extra, usually finer, chain that is attached either side of the clasp as a precaution should the clasp break.

Jointed Link - This is a more complex link that has a round tube at the end and this is connected to the next link by a rivet (a rivet is a thin wire made from the same metal as the chain). This type of link is normally used on Tennis Bracelets. The whole joint is checked and either the whole section replaced or just the broken section. As this type of repair is more complex please send in for an estimate. A point to note if the item has broken through wear and tear there may well be other weak areas, we can only guarantee the links we repair.

Gate Bracelet - These are repaired by either removing a worn gate (the gates are the horizontal bars) or replacing a rivet (the vertical bar holding the gate together) see pic. A point to note if the item has broken through wear and tear there may well be other weak areas, we can only guarantee the links we repair, please point this out to your customer.

Bespoke Repairs - We also have the ability to make replacement or additional links for more unusual style links. This will require a free of charge quote from our Bespoke Department. Call 01268 564 651 for more information or email

Digital Photography - Every item that comes into the workshop is photographed using a digital camera before it is repaired. The image is stored by us so that in the event of the item breaking again we can establish if it is a new break. These images can be sent to you if necessary.