Maker-Mends Ltd is committed to the highest standards and promises to abide by the fundamental values that underpin all the activities of this organisation.

Accountability:

1. Regardless of their positions within Maker-Mends Ltd, we would always expect the business behaviour of all employees to conform to these statements at all times.
2. Provide quality products and services, delivered on time and at competitive prices.
3. We are sensitive to all forms of conflict of interest.
4. Our business practices are in accordance with our standards and we hold any outside consultants and representatives to the same high standards.
5. All company operations and products are safe and environmentally sound.
6. We respect the confidentiality of all our customers and suppliers and treat any information we receive accordingly.

Integrity and Honesty:

1. These are the benchmarks of all conduct when dealing with colleagues within Maker-Mends Ltd and equally when dealing with individuals, customers and suppliers.
2. Maker-Mends Ltd is committed to providing high quality products and services at competitive prices. We are forthright, honest and transparent in our communications and transactions with customers.
3. We value long term relationships with our suppliers and customers and believe this is fundamental to maintaining our business partnerships.
4. Maker-Mends Ltd strives to maintain an atmosphere of openness throughout the organisation to promote confidence of customers, suppliers and employees.
5. Our employees are the Company's most valued resource. As such, we are committed to treating one another fairly and to providing an inspiring work environment.
6. We respect each other's privacy and treat each other with dignity and respect.

Personal Gain & Protecting the Organisation's Reputation:

1. We have strict policies which cover all forms of social media and IT protocols ensuring any information received is treated in a confidential manner both regarding employee information as well as supplier and customer information.
2. Maker Mends Ltd is committed to the highest standards of ethical conduct and integrity in its business activities in the UK and overseas. We will not tolerate any forms of bribery by our employees, agents or consultants or any person or body acting on our behalf.
3. We take bribery and corruption very seriously and this applies to all employees, directors and officers of the Organisation as well as temporary workers, consultants, contractors, agents and subsidiaries acting for us or on our behalf within the UK and overseas.
4. As any breach of the above may cause serious damage to the reputation and standing of the Organisation we take this very seriously and have policies and procedures in place to treat this in the appropriate manner.
5. The Organisation prohibits employees or associated persons from offering, promising, giving, soliciting or accepting any bribe.
6. This prohibition also applies to indirect contributions, payments or gifts made in any manner as an inducement or reward for improper conduct.

This policy is updated on an annual basis or when deemed appropriate should the situations change.

Review Date: March 2026